FAQs
Store in a cool, dry place away from direct sunlight (60°–75°F / 15°–24°C). The bar stays fresh for 12 months from the manufacture date printed on the wrapper. Once opened, we recommend consuming within 2–3 weeks for best flavor and potency. Refrigeration is optional but can extend freshness.
Every authentic bar comes with a unique QR code or batch number that you can verify on our official website. We also recommend checking the packaging for proper holographic seals, clean printing, and ingredient transparency to confirm authenticity.
Yes! Aura ships to the US, Canada, UK, Australia, and most EU countries. US orders arrive in 3–5 business days (free shipping over $35). International orders take 7–14 business days. Express/overnight shipping is available at checkout for an additional fee.
Each bar contains a blend of functional mushrooms — typically Lion’s Mane (focus & brain health), Chaga (antioxidants & immunity), Cordyceps (energy & stamina), and Reishi (stress relief & calm). The exact milligram blend per bar is listed on the back of the packaging (usually 500mg–1000mg total per bar).
A single bar retails for approximately $38–$52 depending on the flavor and size. Yes — Aura offers bundle deals: buy 3 bars and save 10%, or buy 6 bars and save 15%. Subscribe & Save customers get an additional 20% off every order.
Standard shipping typically takes 3–7 business days within the U.S., with expedited options available at checkout. All orders are shipped in plain, discreet packaging with no branding visible on the outside to ensure your privacy.
Yes! We offer tiered discounts for bulk purchases, making it ideal for resellers, dispensaries, or loyal customers. Discounts typically start at orders of 10+ bars, with larger savings on cases. Contact our wholesale team for custom pricing.
Authentic Aura Mushroom Chocolate Bars are available through our official website and select authorized retailers. To avoid counterfeit products, we strongly recommend purchasing directly from our official store, where every bar is guaranteed genuine and lab-tested for quality.
We accept all major Cash App, PayPal, Apple Pay, Google Pay, Chime Pay, and Zelle . We also accept cryptocurrency payments via Coinbase Commerce (BTC, ETH, USDC, and DOGE).
If you notice a duplicate charge or incorrect amount, please contact our customer support team immediately with your order number and proof of the transaction. We’ll investigate promptly and issue any necessary refunds within 5–10 business days.
Yes — all refunds are returned to the exact same payment method you used (card, PayPal, Apple Pay, etc.). Refunds typically appear within 3–5 business days for credit/debit cards, 1–2 business days for PayPal, and instantly for Apple Pay/Google Pay. If you used Afterpay or Klarna, the refund will automatically adjust your installment balance — no extra steps needed.
Don’t worry — your order won’t be placed, and you won’t be charged. Common causes include insufficient funds, a bank flagging the transaction, or an expired card. Try refreshing the page, using a different payment method, or contacting your bank to whitelist our charges. If the issue persists, email payments@auramushroom.com or use our live chat — we can manually process your order over the phone.
Yes! Aura gift cards (digital or physical) can be applied at checkout — you can even combine a gift card balance with a credit card for remaining amounts. Promo codes and discount coupons also stack with Subscribe & Save (giving you up to 35% off total). Just enter your code in the “Discount” field before clicking “Pay.”
For standard orders, payment is charged immediately at checkout. However, if you choose Klarna’s “Pay in 30 days” option, you won’t be charged until 30 days after your order ships. Subscribe & Save orders are charged on the day each recurring shipment processes — you’ll receive an email reminder 24 hours before each charge.